Frequently Asked Questions

Answers to the questions we hear most from shippers, contractors, and carriers — organized by topic.

General

Is Freight Broker Group a licensed freight broker?

Yes. Freight Broker Group LLC operates under USDOT #4413464 and MC #1734098, and maintains the FMCSA-required surety bond for licensed property brokers. You can verify our authority directly through FMCSA's SAFER system.

Where is Freight Broker Group located?

Our office is located at 519 Mishler Rd #2, Mogadore, OH 44260. We can be reached by phone at (330) 293-5401.

What's the difference between Freight Broker Group and MovingDirt.com?

Freight Broker Group LLC is the licensed brokerage entity. MovingDirt.com is our construction-materials marketplace platform, operating as a marketplace layer above Freight Broker Group's brokerage operations — so bookings and funds move through the same licensed, accountable entity either way.

What types of freight do you handle?

Full truckload (FTL), less-than-truckload (LTL) and partial loads, and construction materials hauling — dirt, aggregate, and debris — through MovingDirt.com.

Freight Brokerage

How do you verify carriers before dispatch?

Every carrier clears FMCSA authority and safety rating checks, independent insurance verification, and a signed broker-carrier agreement before we dispatch a load to them. See our full breakdown in “How Freight Brokers Vet Carriers.”

How quickly can you get me a rate?

Most quote requests submitted through our contact form receive a response within one business day. For urgent loads, call us directly at (330) 293-5401.

Do you handle LTL and partial loads, or just full truckload?

Both. We arrange full truckload, LTL, and partial truckload freight depending on what fits your shipment size and timeline. See our Full Truckload vs. LTL guide if you're not sure which applies to you.

What happens if a carrier doesn't show up for my load?

While no broker can guarantee zero no-shows, our carrier vetting process is specifically designed to minimize that risk, and your dedicated broker will communicate proactively and work a backup plan if an issue comes up.

How is cargo insurance handled?

Cargo and liability insurance is carried by the carrier and independently verified by us before dispatch — not just accepted from a submitted certificate. Ask your broker for the specific coverage details on your load.

Construction Materials Hauling

What is MovingDirt.com?

MovingDirt.com is Freight Broker Group's marketplace platform connecting contractors with insurance- and DOT-verified dump truck and straight truck owner-operators for dirt, aggregate, and debris hauling, with funds held in escrow until delivery is confirmed.

How fast can I book a truck for my job site?

MovingDirt.com is built to book capacity in minutes rather than days, though actual availability depends on your location, material type, and timing. Advance notice widens your options.

How does escrow payment work?

Funds are collected and held before a truck is dispatched, and released to the carrier once delivery is confirmed through documented proof of delivery. Neither party has to go first. Read more in our escrow payments guide.

What materials can be hauled through MovingDirt.com?

Clean fill dirt, topsoil, aggregate (gravel, crushed stone, base material), and construction debris headed to an approved disposal or recycling facility.

Becoming a Carrier

What do I need to haul for Freight Broker Group?

Active USDOT and MC operating authority, current cargo and liability insurance, a signed broker-carrier agreement, and an acceptable FMCSA safety rating. See our full carrier requirements page.

What do I need to haul on MovingDirt.com?

A dump truck or straight truck, active DOT authority with verified insurance, and completion of phone verification and signed documentation. Equipment-specific requirements are confirmed during onboarding.

How does payment work for carriers?

Rate confirmations are issued before dispatch, and payment follows documented proof of delivery — held in escrow for MovingDirt.com bookings, or per your signed carrier agreement for standard freight.

Is there a cost to get listed on MovingDirt.com?

No — verified carrier listings on MovingDirt.com are free once you clear the verification process.

Still have a question?

Read our Complete Guide to Working With a Freight Broker, or reach a broker directly.

Contact Us

Ready to move a load?

Get a rate from a licensed, verified broker — USDOT #4413464 · MC #1734098.

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